thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.

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Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.

Experience

Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.

OUR VALUES

1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.

BUSINESS PHILOSOPHY

1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.

SERVICES

1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.

Leadership

Unlock potential through authentic leadership.

Strategy

How to create and lead change.

Culture

How to create a productive workplace.

Latest Leadership Posts

 

10 Reasons Why You Aren’t Growing As a Leader (and Why You Should Still Try)

There's no shortage of leadership content available. As you're reading this article, millions of other people around the world are gaining knowledge on how to become better leaders via YouTube, blogs, audiobooks, and podcasts. But the alarming part is, the improvement...

Planning Doesn’t Have to Be the Enemy of Agile

Alessandro Di Fiore, writing here for HBR, has tackled the misnomer that agile is somehow lest robust, or that planning is obsolete in an agile strategic planning approach such as Stragile. She points out that many say, “Now, strategic planning has fallen out of favor. In the face of relentless technological change, disruptive forces in industry after industry, global competition”, and so on, planning seems like pointless wishful thinking. Alessandro argues the counter.

Great Leaders Serve Their Teams.

Honoured to be interviewed by Asia Pacific Associate Editor, for Entrepreneur.com Aashika Jain. In this article I cover what makes a good leader and why culture is so important. Enjoy!

Great Leaders Only Serve Their Teams says This Leadership Advisor  You are only as good as the people around you, says Mark Bilton. Leading 40 countries as the Group Managing Director of one of the most popular coffee chains in the world is no cake walk. When it comes to culture, strategy and transformational change, Mark Bilton raises his hand as among the best in the world.

Google Says The Best Managers Have These 10 Qualities

Beginning in 2008, Google researchers wanted to understand what makes a manager great at Google. Google sought to identify the common threads among Google’s highest performing managers. Based on internal research, Google then applied its findings to its manager development programs. Over time, Google found that by publicizing and training managers on these central principles, Google experienced improved team outcomes such as turnover, satisfaction and performance. Zack Friedman is Founder & CEO of Make Lemonade, a personal finance comparison site, here is his take on what works for Google.

If Your Team Is Struggling with Accountability, Focus on Getting This 1 Meeting Right

Nothing is more frustrating than having a great planning session and coming up with a breakthrough plan for the quarter, only to have the team fall short on their targets. This shortcoming not only means lost time and increased risks, it's hard on team morale, too....

A CEO’s Guide to Reenergising the Senior Team.

In today’s tough and fast-changing environment, CEOs must help their top leaders to work through fear and denial and to learn new rules. When business conditions change as dramatically as they have in the past year, CEOs need to be able to rely on their best leaders to adapt quickly. But what should they do when their strongest executives seem unable to play a new game? The costs—organizational drift, missed opportunities, unaddressed threats—are so big that it’s tempting to replace leaders who are suffering from paralysis. But this is a mistake when, as is often the case, these executives possess valuable assets, such as superior market knowledge, relationships, and organizational savvy, that are difficult to replace.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881

eMail: info@thoughtpatrol.com

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