thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


10 Things an Emotionally Intelligent Leader Never Says to Their Employees

Statements like these may seem harmless enough, but when used frequently they will set your culture back a long way according to Marla Tabaka writing here for Inc. These statments may look innocuous enough but they can be indicative of a deeper problem and if not addressed could be damaging to a positive productive culture.

The 4 Stages of Building a Great Team

All teams go through four predictable and evolving formation periods. They’re inevitable and universal. You simply can’t increase your performance without evolving through them. You can however ensure people realise what is happening and coach them through the transitions, according to Debbie Madden, CEO of Stride Consulting, writing here for

Manage the Status Quo or Lead the Disruption?

Ivan Misner is a VIP contributor to and the Founder and Chief Visionary Officer of BNI. This ‘’ article goes to the core of what we believe at Thought Patrol. Our Stragile Program is built on this premise. Change is inevitable and the rate of change increasing. Traditional planning methodologies don’t address that fundamental issue. If we defend, or even just refine, the status-quo, our business model will be disrupted. That has always been the case; it’s just that now it happens at a digital pace!

10 New Leadership Books to Get Excited About in 2019

Groundbreaking new books on leadership, recommended by Wharton’s Adam Grant. An inspirational collection of the latest business thinking, thoughtfully complied by Jessica Stillman a Contributor for A fresh year demands fresh ideas, and a new crop of books to be released in the coming months promises to deliver them. Which should you add to your to-read queue? Few are better positioned to offer recommendations than star Wharton professor and bestselling author Adam Grant.

How to Work for a Boss Who Has Unrealistic Expectations

Liz Kislik helps organizations from the Fortune 500 to national nonprofits and family-run businesses solve their thorniest problems. Here she tackles a common problem; dealing with a boss who has unrealistic expectations. It is a practical, real world approach that can keep expectations in realistic parameters. 

Benjamin Franklin Said This Is the Noblest Question in the World

Here’s and article written for Inc, by writer and activist Melanie Curtin. At Thought Patrol we are into honouring and respecting every individual and helping all, be the best they can be. As a leader this manifests in a desire to create a cuture of honour and a sense of purpose, whilst serving the greater good. Or as we like to say, “reframe leadership and humanise the workplace”. So when we saw Benjamin’s quote it really resonated as only a super simple but highly impactful question could.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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