thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


5 Things CEOs Should Start (and Stop) Doing in 2018

As another year turns over on the calendar, we venture deeper and deeper into the world of digital -- moving closer to a time when machines and people work in tandem to solve business problems, make life easier and generally change the world. Here are some great...

Zappos Pays Employees to Quit. This CEO Has a Different Approach.

Adam Robinson is Co-founder and CEO of Hireology. Here, writing for Inc, he explores a fresh approach to culture, recruitment and that old cliche': "employer of choice". Amanda Lannert is the CEO of Jellyvision, where she's led the company to exceptional growth and...

86% Employees Quit in Six Months, Unless Managers Do These 4 Things

Here’s something to seriously ponder, some thoughts and insights from Inc, written by Marcel Schwantes, Principal and founder, Leadership From the Core: Research is saying that a new hire’s decision to stay with a company long-term is made within the first six months of employment. Think about that for a minute. It means your average employee hasn’t made up his or her mind about staying or leaving your company until, quite possibly, month six on the job. 

Employees Trust Bosses Who Display These 5 Leadership Habits

Great Place to Work — the global research consultancy that partners with Fortune to conduct the annual study of those “best companies” — has already confirmed that trust is the human behavior you cannot afford not to have. It found that 92 percent of employees believe that their managers are people they can trust.

Five Ways Millennials Make Us Better Leaders

Millennials are wonderful. And no, I’m not just saying this because I raised three of my own. I’m saying this because it’s the truth, says, Frances McIntosh, who helps leaders, teams, and organizations build stronger relationships through effective communication. This article originally appeared in

With their creative and elastic minds, their ability to work with passion and their hunger for knowledge, millennials are exciting — not to mention educational —to be around. Just as with any other generation, isn’t it time we start acknowledging their strengths?

The 20/80 Rule, Integrity, and Leadership.

Leadership means people watch you–not to what you want to say or do, or mean to, but what you actually say and do.
According to Joshua Spodek, Author of, ‘Leadership Step by Step’ Attention to detail counts. We concur! Not sometimes, but always. What Vince Lombardi said about winning applies to leadership: “Leading is not a sometime thing; it’s an all the time thing. You don’t lead once in a while; you don’t do things right once in a while; you do them right all of the time. Leading is a habit. Unfortunately, so is failing to lead.”

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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