thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


Benjamin Franklin Said This Is the Noblest Question in the World

Here’s and article written for Inc, by writer and activist Melanie Curtin. At Thought Patrol we are into honouring and respecting every individual and helping all, be the best they can be. As a leader this manifests in a desire to create a cuture of honour and a sense of purpose, whilst serving the greater good. Or as we like to say, “reframe leadership and humanise the workplace”. So when we saw Benjamin’s quote it really resonated as only a super simple but highly impactful question could.

Research Found Successful Managers Can Be Successful If They Do This One Thing!

Marcel Schwantes is a speaker, executive coach, podcaster, and syndicated columnist drawing over a million readers per month worldwide to his thought-leadership. @MarcelSchwantes He is one of our favourite writers here at Thought Patrol. Marcel has taken some robust Harvard research and challenges our perception of successful leadership. We believe vulnerability, transparency and authenticity go a long way to creating effective leadership. This research and Marcel’s article seems to conform this thinking.

3 Science-Backed Reasons Empathy Makes You a Better Leader

“Empathy makes you a better leader”. It sounds counter intuitive, at least to our traditional leadership sensibilities. Yet having led many companies I have found it to be true. So when I found this article By John Eades Author, podcaster, and CEO of LearnLoft, I was intruiged to read his take. It turns out we agree, so here is his article originally published in

Why Goal-Setting Systems Have to Be Simple

We like Entrepreneur AP contributors! In this article, Alexander Maasik, a communication specialist at Weekdone, takes a look at goal setting and the need for simplicity. Our own planning system at Thought Patrol is called Stragile and relies on engagement, collaboration, transparency and the absolute need for simplicity! So naturally we like what Alexander has to say. Keep it simple and people will use it, make it complex and the best you’ll get is reluctant compliance.

20 Little Things Highly Successful People do…

Here are the simple routines 20 executives say helped them get where they are today. Written by Christina DesMarais, for Inc. At Thought Patrol we often look at the big picture; leadership, culture and strategy. Today we take a look at the little things that can make a big difference. We like Christina’s collection of insights, tricks and habits; we may even try to put a few into practice ourselves….enjoy, oh and why not pick a couple for yourself? It all helps.

Four Tips to Help You Cope with Change.

Here Fran takes a look at how to remain Agile and take change management principals and ensue they operate focused on the customer experience. We at Thought Patrol are wedded to Agile being the solution to creating and maintaining adaptability. In a dynamic environment it’s only the fast focused and flexible that get to thrive, or maybe even just survive.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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