thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


6 Simple Ways To Be an Exceptional Leader

Peter Gasca is an entrepreneur, consultant, and author, writing here for Inc. When he first started contributing to, one of his first and favourite posts — and most popular — was when he reflected on the great mentors and leaders with whom he had had the privilege to work over the years to identify the six things exceptional leaders do better than all others. Here is his sequel!

10 uncomfortable deeds that will pay off forever

Travis Bradberry is the award-winning co-author of Emotional Intelligence 2.0, and the cofounder of TalentSmart. This column originally appeared at LinkedIn. Here at Thought Patrol we always listen to what Travis has to say, and hold in great regard his insights. Here he has assembled some wisdom for us to apply in those areas we often don’t want to address. There are disciplines that bear fruit that are uncomfortable at the time.

If You’re Too Busy for These 7 Things, You Need to Change the Way You Lead

Marcel Schwantes is the Founder and Chief Human Officer, of Leadership From the Core. Here he is writing for Inc and expresses something that we at Thought Patrol agree with 100%. Busy is not good! Often we can mistake busyness for productivity. Nowhere is that more critical then in our role as leaders. Are we too busy to lead well? Marcel answers that question for us here.

Your Capacity To Lead Isn’t Your Problem….

Larry Robertson is an innovation advisor, writing here for Here at Thought Patrol we specialise in helping leaders operate well in a VUCA environment. Larry points out that our perspective is key. In 2018, DDI, The Conference Board, and EY conducted their 8thGlobal Leadership Study. More than 28,000 leaders at all organizational levels, in dozens of sectors, and from across the world were surveyed, including 1,500 C-Suite executives. The results were both stunning and telling. Of those highest-ranking leaders, 84% described the environment in which their organizations operate and compete as “increasingly disruptive.”

10 Things an Emotionally Intelligent Leader Never Says to Their Employees

Statements like these may seem harmless enough, but when used frequently they will set your culture back a long way according to Marla Tabaka writing here for Inc. These statments may look innocuous enough but they can be indicative of a deeper problem and if not addressed could be damaging to a positive productive culture.

The 4 Stages of Building a Great Team

All teams go through four predictable and evolving formation periods. They’re inevitable and universal. You simply can’t increase your performance without evolving through them. You can however ensure people realise what is happening and coach them through the transitions, according to Debbie Madden, CEO of Stride Consulting, writing here for

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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