thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


10 Things Unstoppable People Do That Average People Don’t

Benjamin P. Hardy is a contributor, for here he asks some pertinent questions about your leadership potential. Are you unstoppable or average? Do you get derailed by prior success? Are you thinking linearly or exponentially? In short what are the things unstoppable people do compared to the rest of us; Do you do these 10 things?

1. Don’t get crushed by success.

“Success can become a catalyst for failure.” – Greg McKeown

How to Get Every Employee on Board With Your Company Goals in 4 Simple Steps

Nearly every metaphor for corporate success has one thing in common: teamwork. From row boats, to orchestras, to well-oiled machines, every well-tread analogy acknowledges the power of collaboration. Why? Organizational cohesion and collaboration are critical to success. Great insights from Kirsten Blakemore Edwards (@KirstenBeMe), MA CPCC, Executive Facilitator at Partners In Leadership, writing here for Inc. These criteria are intrinsically aligned to the methodology of our Strategic Planning system “Stragile”. So how do you create this culture of collaboration in the first place? It starts with accountability. Get accountability right, and you get everything right. Here’s how:

Your Strategic Plans Probably Aren’t Strategic, or Even Plans

Graham Kenny is Managing Director of Strategic Factors, a Sydney-based consultancy that specializes in strategic planning and performance measurement, and president of Reinvent Australia, an organization that focuses on the nation’s future development. Here is his refreshingly pragmatic take on why our collective view on strategic planning to not correct.

The 8 Secrets to Get Your Team to Own Their Jobs.

Wouldn’t it be nice if your staff could handle things by themselves without asking you to be the final arbiter on every decision? Wouldn’t it be nice if your team could solve problems as they arise, taking more ownership and freeing you up to focus on growing the business? Imagine if they found ways to increase sales, reduce expenses, and preempt problems all on their own. Imagine if they took initiative to explore what markets your company should expand into. Or if they came to you with ideas for breakthrough products. Imagine if they not only participated in the company culture, but also participated in growing the company culture and grooming the next generation of company leaders. Great questions asked by By David Finkel Co-author of, ‘Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back’, writing here for Inc.

These 14 CEOs Made Fortune’s World’s Greatest Leaders List

Every spring Forbes' put together the World’s Greatest Leaders list to draw their readers’ attention to the public figures and behind-the-scenes motivators we admire most. Although Fortune is first and foremost a place for business journalism, they range beyond...

4 Things Terrible Bosses Typically Do (But Great Leaders Wouldn’t Dare)

Great insight on what works and what doesn’t for bosses, by Marcel Schwantes, Principal and founder, of Leadership From the Core, writing here for Inc: Bosses that establish power and control over their people and processes with a carrot-and-stick approach to motivation certainly get results and have succeeded for decades. These bosses, however, are also notorious for killing intrinsic motivation and turning good, smart, and creative employees into order takers who will quickly disengage from their work.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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