thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


Natural Leader?

Practicing these five tenets of leadership will help you seem like a natural born leader according to an article in by Keynote speaker and author of ‘Find the Fire’ and ‘Make It Matter’; Scott Mautz. The study by Gallup holds an interest for us at Thought Patrol as we regularly use Gallups’ Clifton Strength Finder so we were intrigued by the findings. You may or may not already code yourself as a natural born leader. It’s one of the highest compliments you can pay a manager, for a reason. Gallup says only one out of every ten leaders can be considered a natural born leader.

Workplace loneliness leading to mistakes and poor productivity.

Creating an environment that is engaging drives a productive culture. That’s what we believe here at Thought Patrol. Here’s an article by the ABC News Team about a recent study by ‘Reventure’ showing that loneliness is having an impact at work. The study has three key findings; A staggering 37 per cent of workers feel lonely at work. The Gig economy, and tech advances are being blamed for people feeling disconnected and that workers will leave jobs as a result.

Neuroscience Says Your Body and Mind Get Stronger When You Focus on This One Thing

Geoffrey James is a contributing editor to; in this article he says that “most people realize that the mind and body are connected into a feedback loop.” What Geoffrey has done here is link that fact to an underestimate state of mind. We’re thankful at Thought Patrol for so many things; turns out that’s healthy!

6 Brutal Truths About Leadership Nobody Wants to Admit

Marcel Schwantes is the Founder and Chief Human Officer, of Leadership From the Core. Here he is writing for At Thought Patrol we often curate his articles because he is very aligned to our thinking. He doesn’t disappoint here, as he articulates an overview of the tough questions of what really makes a great leader. He asks the pertinent question; “Ever worked for a leader who left such a positive impression on your life, you still tell others about it?” We should all strive to be leaders like that!

Why companies should stop trying so hard to make their employees happy.

The CEO and founder of Brightfox, Deena Fox argues that companies should focus on satisfaction, rather than happiness. Writing here for she says that; “Companies often promise their employees happiness to attract and retain the brightest talent—but in reality, if you want happy employees, you need to hire happy people.” Here at Thought Patrol we agree wholeheartedly, whilst environmental factors are important, ultimately aptitude and especially attitude, will prevail.

6 Simple Ways To Be an Exceptional Leader

Peter Gasca is an entrepreneur, consultant, and author, writing here for Inc. When he first started contributing to, one of his first and favourite posts — and most popular — was when he reflected on the great mentors and leaders with whom he had had the privilege to work over the years to identify the six things exceptional leaders do better than all others. Here is his sequel!

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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