thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

Download our Brochure

Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

Learn More

leader’s mentor

Mentoring for Established and Emerging Leaders.

Learn More

leadership advice

Advice for Boards, Owners and Leaders.

Learn More

Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


8 Ways Leaders Delegate Successfully.

In their book, Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People, authors Jeffrey Pfeffer and Charles O’Reilly claim that there is mounting evidence that delegating more responsibility for decision making increases productivity, morale, and commitment, all of which impact company culture. A 2015 Gallup study of the entrepreneurial talents of 143 CEOs on the Inc. 500 list showed that companies run by executives who effectively delegate authority grow faster, generate more revenue, and create more jobs.

Having trouble delegating? These 3 questions can help.

To be an effective leader, you also have to be an effective delegator—but that can be easier said than done.
Stephanie Vozza writing here for deals with an issue we all face as leaders, as she explores Dana Brownlee’s approach to delegation. We all know that we should delegate, but something in us always finds to hard to let go. Here’s a why to ensure it’s done well and we can delegate with more confidence.

3 Inevitable Failures All Leaders Must Face (and How to Learn From Them)

John Eades is an author, podcaster, and the CEO of LearnLoft. In this article written for he tackles the inevitability of failure in leadership, and how we can learn form our mistakes. It’s authentic approach to the real world of leadership and failure ticked a lot of boxes for us, here at Thought Patrol. For business leaders, failure is going to happen. As nice as it would be to have a smooth, easy path to success as a business leader, failure is an inevitable part of the process. Walt Disney’s first animation studio ended in bankruptcy. Sara Blakely couldn’t get a manufacturer to take her Spanx clothing line seriously for years.

To Be a More Effective Leader, Do This 1 Thing Well.

Here's how to engage people just by being present. According to the well respected, Alison Davis, Founder and CEO of Davis & Company (@alisonbdavis); You may have years--even decades--of experience, and be brilliant at what you do. If you're very fortunate, you...

Natural Leader?

Practicing these five tenets of leadership will help you seem like a natural born leader according to an article in by Keynote speaker and author of ‘Find the Fire’ and ‘Make It Matter’; Scott Mautz. The study by Gallup holds an interest for us at Thought Patrol as we regularly use Gallups’ Clifton Strength Finder so we were intrigued by the findings. You may or may not already code yourself as a natural born leader. It’s one of the highest compliments you can pay a manager, for a reason. Gallup says only one out of every ten leaders can be considered a natural born leader.

Workplace loneliness leading to mistakes and poor productivity.

Creating an environment that is engaging drives a productive culture. That’s what we believe here at Thought Patrol. Here’s an article by the ABC News Team about a recent study by ‘Reventure’ showing that loneliness is having an impact at work. The study has three key findings; A staggering 37 per cent of workers feel lonely at work. The Gig economy, and tech advances are being blamed for people feeling disconnected and that workers will leave jobs as a result.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


11 + 12 =