thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


9 Phrases That Immediately Expose Weak Leaders For Who They Are.

Terina Allen is writing here as a contributor to Forbes. She covers careers, professional advancement and leadership development, and is the CEO for ARVis Institute, a strategy, change, performance and human capital consulting firm. In this article Terina takes a look at what leaders say. Out of our mouths come things that expose our hearts, biases and often our weaknesses. Here’s to exposing weak leaders, and hopefully helping them be better.

Are You a Leader Today’s Employees Would Follow?

As president and founder of the Forte Factor, Jay Forte speaks to thousands of CEOs and Talent Management / HR professionals each year. In this article he looks at what makes a leader people follow in our fast paced digital environment. In the industrial age, we prided our leaders on being direct, assertive and knowing all the answers. We needed them to be a strong central figure to help direct and orchestrate work, manage people and make things happen. When the workplace remained fairly static in what work was and how it was done, it was not only easier to accomplish, but also praised and, to an extent, appreciated.

How to Run an Effective Team Offsite

No matter what stage your business is in, there are a few universal truths: people are one of your biggest expenses, company culture is critical, and your team needs clear goals. Alexa von Tobel is the founder and managing partner, of Inspired Capital (@alexavontobel) Here she gives her insights into what makes a successful offsite. This article first appeared at and it came to our attention at Though Patrol, as well often provide content for Strategy Days and Retreats. We think this is worth a read before your next day away with the team.

Four CEOs Were Dethroned Just This Week: The Days Of The Powerful, Untouchable CEO May Be Over.

The days of imperious, dictatorial CEOs who rule by fear and intimidation, backed by board of directors packed with “yes men” and cronies, may be soon over. There is a new trend emerging in the C-suite of corporations that is beneficial to employees and shareholders—CEOs are being shown the door when their questionable ethics pose a threat to the reputation, mission or growth of their companies. Activist investors, Wall Street, employees and the public are sending a sharp rebuke to the brilliant, but flawed CEOs—shape up or ship out. Here’s Jack Kelly’s article from

The Easiest (and Often Overlooked) Way to Create a Good Company Culture.

David Finkel is the Author of, ‘The Freedom Formula: How to Succeed in Business Without Sacrificing Your Family, Health, or Life’ @DavidFinkel Writing here for David approaches one of our passions at Though Patrol; Culture! Creating a company culture that propels your business forward is one of the most worthwhile tasks a business owner can do. If done correctly, your employees will know how to handle tough situations with ease, without you having to micromanage them every step of the way. So here, David wanted to address one of the easiest (but often overlooked) things that you can do as a business owner to set your company culture in the right direction.

A 50-Year Study Says These Are 2 of the Most Non-Negotiable Traits a Successful Leader Must Have

Scott Mautz is a Keynote speaker and author of Find the Fire’ and ‘Make It Matter’ @scott_mautz Writing here for, he takes a look at leadership through the lens of Gallup research. We use the Gallup Clifton Strength Finder in all our Mentoring Programs, so we are already big believers in the insights big-data can provide. When it comes to discerning the behaviours and traits of the most successful people, there is no shortage of information available on the topic. And part of being a great leader is a continual improvement mindset, so learning from the right sources is vital, especially given how time-starved any leader is today. So when Scott learned that the polling and research giant Gallup had conducted a 50-year look at the most crucial, no-miss traits a successful leader must have, his eyes and ears lasered in.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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