thought patrolwho are we?

We are leadership advisors who enable organisations to realise their full potential. Our mission is to ‘reframe leadership and humanise the workplace. We achieve this through enabling Stragile™ leadership, culture and strategy. This produces alignment and adaptability, which improves productivity, and innovation, creating sustainable profitability.

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Thought Patrol - Introduction

Mark Bilton - Strategist

How DoWe Deliver?

Based on our Stragile™ Model, we Mentor Leaders, Facilitate Strategy, Advise the C-Suite and Boards, and Speak, to equip leaders and their teams, to navigate a rapidly changing workplace.

strategic planning

Group Facilitation for ‘Strategy Connect’ Strategy Days.

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leader’s mentor

Mentoring for Established and Emerging Leaders.

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leadership advice

Advice for Boards, Owners and Leaders.

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Thought PatrolWhy Us?

Our Purpose: “to enable leaders and their organisations to realise their full potential”. The contemporary business environment challenges conventional leadership practice. Our programs and resources are practical, applicable and relevant to a post-industrial workplace.


Mark Bilton BSc GradDipBus MBA FAICD FAIM

Mark Bilton BSc GradDipBus MBA FAICD FAIM

CEO Advisor | Managing Director

Mark is a Leadership Advisor, Strategist and Speaker. He enables leaders to ‘realise their potential’, and is on a mission to ‘reframe leadership’ and ‘humanise the workplace’.


Managing Partner, Mark Bilton is highly regarded as an international award winning, commercially astute, leader. He brings 20 years’ CEO experience; leadership, culture, and strategic, insights to both the executive’ and board’ tables. A turnaround CEO, his ability to design and implement real world business strategies, adds significant value for all stakeholders. Mark has led multinational organizations through transformational change; companies like Gloria Jeans Coffees, where he oversaw 40 countries, Hagameyer Brands and the Charles Parsons Group.


1. Honour We honour and respect all stakeholders. 2. Passion We are passionate about everything we do. 3. Excellence We strive for excellence at all times. 4. Partnership We partner based on integrity and trust. 5. Integrity We value integrity over convenience. 6. Authentic We remain real and grounded.


1. Know Your Why. Purpose unlocks passion and direction. 2. Respect and Honour. Everyone, regardless of role or relationship, should be treated with honour and respect. 3. Control is an Illusion. Clear vision, direction and empowerment result in momentum. 4. Democratise Information. An organisation with transparency builds trust, understanding and alignment. 5. Culture Unlocks Potential. Invest in your people; your people will invest in your customers; then your customers will invest in you. 6. Innovate and Differentiate. Innovation is not an event it is a cultural imperative. Innovation drives differentiation and success. 7. Simplicity trumps Complexity. The elegant and effective solution is the simple refined from the complex. 8. Humanize the Workplace. Relax and enjoy, we spend a lot of time at work we might as well enjoy it. 9. Clear Strategy. To empower people, you need direction and clear simple milestones; that’s strategy. 10. To Lead is to Serve. Real leadership is an act of service.


1. Speak. Keynote Addresses for Conference, Board and Leadership Team Meetings.

2. Mentor. Leadership Mentoring, for CEOs, CFOs, Business Owners, and Emerging Leaders.

3. Advise. Leadership Advice, for CEOs, CFOs, Business Owners, and Boards.

4. Facilitate. Group Strategic Facilitation, and Leadership Advisory.

Some of our Clients

Based on our Stragile™ Model, we mentor, facilitate, advise and speak, to equip leaders to navigate a rapidly changing workplace.

    • ChannelTLogo
    • VonomofoLogo
    • OrotonLogo
    • GAPLogo
    • BrooksBrothersLogo

what dowe teach?

Our Stragile™ topics enable leaders to navigate a rapidly changing business environment and transform their workplace.


Unlock potential through authentic leadership.


How to create and lead change.


How to create a productive workplace.

Latest Leadership Posts


A CEO’s Guide to Reenergising the Senior Team.

In today’s tough and fast-changing environment, CEOs must help their top leaders to work through fear and denial and to learn new rules. When business conditions change as dramatically as they have in the past year, CEOs need to be able to rely on their best leaders to adapt quickly. But what should they do when their strongest executives seem unable to play a new game? The costs—organizational drift, missed opportunities, unaddressed threats—are so big that it’s tempting to replace leaders who are suffering from paralysis. But this is a mistake when, as is often the case, these executives possess valuable assets, such as superior market knowledge, relationships, and organizational savvy, that are difficult to replace.

Get Real: It’s The Only Kind Of Leadership That Works

The word authenticity is derived from the same Greek word as author. Becoming an authentic leader requires day-to-day focus and lifelong commitment to self-discovery. Many executive coaching programs seem to emphasize personality more than character. People are often coached on how to act instead of how to be. This charm school approach produces only superficial, short-term results. With sufficient stress, all the old patterns usually return.

5 Ways to Keep Employees Motivated and Engaged

The best investment is the one you make in your workforce. Try these tips to make sure your employees are engaged and excited about work. High engagement leads to high productivity, something sadly lacking in the majority of organisations. Often seen as a nice to have rather than a commercial imperative. Originally appeared in Inc written by By Maria Haggerty, the CEO of Dotcom Distribution @mhaggertyCEO.

4 Leadership Lessons That Leaders Say They Wish They Had Learned Sooner

Jeff is a leadership team coach, author of Navigating Chaos: How To Find Certainty in Uncertain Situations and host of the weekly podcast Shut Up And Show Up: Forging Elite Teams. Here is is writing for Forbes about what he wished he had known when he first became a leader. Great applicable advise.

I’m a former 13-year Navy SEAL turned team coach and consultant who now applies what I learned about elite teams from the pinnacle of the Navy SEAL Teams to civilian companies. I’m also the author of two books 1) Navigating Chaos: How To Find Certainty In Uncertain Situation…As a leadership coach, I often see the same leadership challenges arise across industries. There’s the challenge of time (there’s never enough of it), decision making, navigating organizational politics (which is really a trust issue), creating a shared purpose, communicating across silos and, of course, the dreaded accountability factor (which is typically absent).

The Most Effective Leaders ‘Show Up’ With These 4 Things Every Day

Jeff Boss is a contributor to Forbes; here he talks us through the seemingly soft-side of effective leadership. Jeff is a leadership team coach, author of Navigating Chaos: How To Find Certainty in Uncertain Situations and host of the weekly podcast Shut Up And Show Up: Forging Elite Teams.  We like his take on this often underrated aspect of being an effective leader.

Can You Really Have A ‘Why’ While Working In A Corporate Company?

Lesha Reese helps leaders through coaching to step into their authentic leadership to better serve and support their teams. Here writing for Forbes she challenges and asks the burn question, Can you still have a Why in a large corporate? 
The experience of waking up every morning and going to work in a way that feels in complete alignment with your soul and your authentic self sounds like a dream to most. In many ways, it’s the ultimate goal. This idea has been gaining momentum, especially in recent years with the growing popularity and relatability of thought leader Simon Sinek, who has given much-needed life to the concept of finding and living our why. He gives voice to an idea that resonates deeply and plants the seeds of possibility within ourselves.

what are theexperts saying?

A ‘New Business Environment’, needs a ‘New Leadership Paradigm’.

“Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.”

Ricardo Semler

CEO, Serco Partners

I think the most productive thing to do during times of change is to be your best self, not the best version of someone else.

Seth Godin

Author, Seth Godin Inc.

Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Dr Gary Hamel

Director, MIX

Questions, Comments or Need Coffee?  Connect Here

Please feel free to make contact. We will respond, and are happy to answer any questions you may have.

Address: Suite 1308, 109 Pitt St, Sydney NSW 2000, Australia.

Phone: +61 400768881


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